Keeping Happy Customers

Throughout the years, Dirk Kettlewell has learned a few tips in order to keep happy customers. This is a must for every business owner because happy customers are the backbone of our success.

Beyond simply keeping your promises, take things a step further and give your customers more than they expect.
Rewarding your customers can be as simple as giving them a special discount, or it can even mean sending them a special gift in the mail.
Consistency is one of the most overlooked aspects in achieving customer satisfaction. Customers want to know exactly what they’re going to get from you when they buy your products and services. Don’t make them doubt you by being inconsistent. Strive to be great every time.
Make it as easy as possible to get in touch with someone from your company. Publish all your contact information on every page of your website.

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: